Informative Speech Speech Outline - 1066 Words

Informative Speech Outline I. Introduction a. Attention Material a. Raise your hand if you have or are currently working retail. b. According to Quentin Fottrell, from Market Watch, â€Å"Nearly 4 out of 5 U.S. students†¦ work while in school.† b. Tie to Audience a. Many of you have most likely experienced working retail or know someone who has. c. Credibility a. I recently worked 9 months in Bath and Body Works, so I am well aware of all of the horrors of working in retail. d. Thesis a. Working in retail is hard and I’m here to lend some advice on how to survive getting through it, one shift at a time. e. Preview a. The three main areas I will be covering today are: 1. How to deal with an angry customer. 2. How to survive an eight hour or longer shift. 3. Lastly, how to survive Black Friday. II. Body a. How to deal with an angry customer. a. The first thing you should do is just keep on smiling and be pleasant, despite how the customer may be acting. 1. They aren’t trying to start a fight they just want the best refund or exchange you can offer them. 2. Also, the calmer you appear, the calmer the customer will become. b. â€Å"Actively listen and sympathize with the customer.† 1. According to the Forbes business website in an article titled 7 Steps for Dealing with Angry Customers. 2. When I used to deal with angry customers one of the best things I could do was sympathize with them. 3. The article really emphasized the importance of this step and figure out what you can do forShow MoreRelatedInformative Speech : Speech Outline937 Words   |  4 PagesEmily Murray Informative Speech Outline General Purpose: To Inform Specific Purpose: To inform my audience how Communication Technology is now the face to face human communication; instant, easily accessible and more convenient but you lose a sense of warmth and meaning when all your communication is conducted electronically. Central idea: Humans have always communicated face-to-face and the use of technology poses cognitive obstacles to communication. The lack of human presence during technology-mediatedRead MoreInformative Speech : Speech Outline1006 Words   |  5 PagesInformative Speech Final Draft Outline I. Introduction A. Attention getter: How many you have ever had a car accident or someone you care about had a car accident? B. Background and Audience Relevance: According to National Highway Traffic Safety Administration, in 2015, about thirty-five hundred people were killed, and four hundred thousand were injured in car crashes. Oral Citation 1: NHTSA, govt website, 2015. C. Speaker credibility: Many of my close family members have been in car accidentsRead MoreInformative Speech Outline2182 Words   |  9 Pageswithout stating to whom these ideas or statements belong to. A student suspected of plagiarism can be given a zero mark, and possibly fail the entire course. Assessment: Impromptu speech 10% Informative speech (15% speech, 5% outline) 20% Show and Tell Poster Session (10% speech, 10% poster) 20% Assignment : Group Interaction 10% Final Examination 40% __________________________________________________________________ Total 100% Read MoreInformative Speech Outline1598 Words   |  7 PagesSamantha Audiffred Honors Comm 110 Marieke Spiegelhoff Informative Speech Outline 25 February 2015 Audience Analysis ( ½ page)   Ã‚  Ã‚   The target audience for the informative speech is the honors communication 110 class and the professor. The class makeup is eight males and twelve females for the 20 students. This is a required course for all students attending UW-Whitewater; therefore, the majors and interests of the students will vary greatly. After an activity polling the class, the most popular ofRead MoreInformative Speech Outline802 Words   |  4 PagesInformative Speech Outline I. Introduction A. Thanks 1. Thanks professor Tuckerman for the introduction. B. Salutation 1. Good afternoon ladies and gentlemen. C. Ethos 1. What increases heart rate, causes sleep disturbance, makes people cry, act violent, makes some people sleep more and causes untold aches and pains? It s Wednesday! Six hours of homework to do, babysit the little sister, feed the dog, cut the grass, oh and lets not forget your boyfriend is being a jerkRead MoreOutline Informative Speech1491 Words   |  6 PagesNAME : Syifa Fadhilah Hamid CLASS : 12 DBM SUBJECT : Outline Informative Speech SPECIFIC PURPOSE : to inform my audience about Deja Vu CENTRAL IDEA : to inform my audience about the theory of Deja Vu. Including what, how and the effect about Deja Vu . INTODUCTION: Attention Getter : I can’t remember any things well while I thought something happened to me, I feel like I ever seen something but I don’t know when it was or where it was. And I also feel like I’ve been somewhere but I don’tRead MoreOutline Informative Speech1502 Words   |  7 PagesNAME : Syifa Fadhilah Hamid CLASS : 12 DBM SUBJECT : Outline Informative Speech SPECIFIC PURPOSE : to inform my audience about Deja Vu CENTRAL IDEA : to inform my audience about the theory of Deja Vu. Including what, how and the effect about Deja Vu . INTODUCTION: Attention Getter : I can’t remember any things well while I thought something happened to me, I feel like I ever seen something but I don’t know when it was or where it was. And I also feel like I’ve been somewhere but I don’t know whenRead MoreInformative Speech Outline1175 Words   |  5 PagesInformative Speech Outline Speech 131 Author’s Note: This research is being submitted for Title: Taxes Made Easy! Specific Purpose: To inform my audience about how to use the 1040EZ tax form. Central Idea: Today, I hope to make tax season easier for you by demonstrating to you how easy it is to fill out and file the 1040EZ income tax form, if you qualify. Introduction Stanton Delaplane once joked about the IRS, saying he heard it had suggested a simplified tax form with onlyRead MoreInformative Speech Outline1104 Words   |  5 PagesBCOM-3950 October 21, 2015 Informative speech outline Specific Purpose: To inform the audience how to enhance credibility when making conversation at work-related social events. Central Idea: To inform my classmates how to enhance credibility when making conversation at work-related social event by engaging in a conversation, being honesty, and keep confidences. Introduction: I. Today I would like to inform you on how to enhance your credibility when making conversation at work-relatedRead MoreInformative Speech Outline868 Words   |  4 PagesTitle: Fastest Production Car Bugatti Veyron EB 16.4. Speaker: Bharath Tripuraneni Specific Purpose: To Inform Thesis Statement: From the history of the car till design and mechanics. Introduction I. Attention-getter: Even though there are cars, which are faster than Veyron, this car has rose to fame because of it mechanics and design, which made it a street legal car. II. Establishment of ethos: I am credible to talk about this car as I have done research related to this